Orders at the table
Enter the order in the restaurant application while the server is with the guest.
Industry application · Retail, food service & hospitality
Rugged devices for retail and hospitality teams
Compare tablets for counter and table service with a scan-and-print handheld for labels and receipts.
Typical work
What the team needs to do
Menu and stock checks
Look up the menu and check inventory from the kitchen or service counter.
Mobile capture in the store
Select the item in the store application and scan its label when the workflow calls for a barcode.
Configuration guide
Compare counter, tableside and printing options
- Counter placementChoose the screen and stand to suit the space where staff take orders.
- Reading item labelsBring your item labels to check the reader and the barcode formats used in store.
- Printing at the point of workMatch receipt or label stock to the printer width and media type.
Scroll sideways to compare all models.
| Specification | RT-IS19J | RT-OT1 | RT-T19 | PX-60 |
|---|---|---|---|---|
| Operating system | Windows 11 Home · Optional: Windows 11 Pro/IoT | Android 14 (GMS) | Android 14 (GMS) | Android 12 |
| Screen size | 10.1 in | 8.68 in | 10.1 in | 6 in |
| Standard brightness | 700 nits | 400 nits | 400 nits | — |
| Protection rating | IP67 | IP68 | IP65 | IP65 |
| Barcode reader | Standard | — | Standard | Standard |
| NFC reader | Standard | Standard | Standard | Standard |
| Built-in printer | — | — | — | Built-in line thermal printer; 58 mm print width |
A dash marks a specification without a published value.
Recommended models
Models for this application
RT-IS19J
10.1" Rugged Windows Tablet
The built-in 1D/2D reader scans items at the service counter, where the optional desktop stand keeps the Windows tablet in position.
View specifications →
RT-OT1
8.68" Outdoor Rugged Android Tablet
Staff can enter tableside orders on the 8.68-inch Android tablet using gloves or wet hands.
View specifications →
RT-T19
10.1" Rugged Android Tablet
The 10.1-inch Android 14 tablet includes 1D/2D barcode scanning for checking item labels against the store inventory.
“Applicable for field service/warehousing & logistics/production maintenance/retail”Product summary, Tablet Product Summary, AJ4 (item 4).View specifications →
PX-60
Android Scan-and-Print Handheld
Staff can scan an item and print its receipt or shelf label on the same handheld using the built-in 58 mm thermal printer.
View specifications →All models for Retail, food service & hospitality
Rugged tablets
Outdoor tablets
Vehicle-mounted
Panel PCs
Handhelds
Application gallery
Retail, food service & hospitality in pictures
Samples, terms & support
Working with AIDC GO
Samples
You can request a sample for evaluation.
Volume customization
Volume orders can include a custom logo, startup screen, enclosure colour, preinstalled software and packaging.
Warranty
AIDC GO provides a 1-year warranty.
Ordering
The minimum order quantity for standard products is 1 unit. Standard configurations typically ship within 7 days; lead time for volume and custom orders is confirmed in the quotation.
English datasheets
An English datasheet is available to download for every model shown here.
Enquiries
We reply within 24 hours.
Project experience AIDC GO has supplied UHF RFID equipment for media credential and ticket verification at a major international football tournament in Brazil.
Before you enquire
What to include in your quotation request
- Counter, tableside or stockroom use
- Store application and OS
- Example item labels or NFC tags
- Receipt or label stock and paper width
- Stand position and available space
- Quantity and country of use
Common questions
Questions about the shortlisted models
Which devices include a barcode scanner?
RT-IS19J and RT-T19 include 1D/2D readers for scanning item labels. PX-60 also includes 1D/2D scanning and can print a receipt or label.
Which device prints a receipt or label at the counter?
PX-60 has an integrated 58 mm thermal printer. It accepts thermal paper and thermal labels with adjustable paper width from 30 to 58 mm.
Which models run Android?
RT-OT1 and RT-T19 run Android 14 (GMS). PX-60 runs Android 12.
Can a Windows tablet be used on a counter stand?
RT-IS19J runs Windows 11 Home and lists a desktop stand as an option. Specify the stand when you request the counter configuration.
Which devices include NFC?
RT-IS19J and PX-60 have standard NFC readers. RT-OT1 and RT-T19 also include NFC.
Related resources
